Is Probe running?
/var/cmsprobe/bin/CMS_Probe_status.sh
Is the Docker container running?
docker ps -a
Is PostgREST running?
ps ax | grep postgrest
Are the correct cron jobs specified?
crontab -l
Should yield:
*/5 * * * * /var/cmsprobe/backup/bin/CMS_Probe_postgrest_autoinstall.sh >> /var/cmsprobe/backup/log/cms_postgrest_autoinstall.log 2>&1
*/5 * * * * /var/cmsprobe/backup/bin/CMS_Probe_autoinstall.sh >> /var/cmsprobe/backup/log/cmsautoinstall.log 2>&1
Use netcat to verify the CMS server can connect outbound to Calix's SSH proxy
nc -vz 34.209.188.149 1035
Verify that the SSH tunnel to Calix Cloud is up
ps -aux | grep cmsprobe
The running SSH process should look something like this
polkitd 28521 0.0 0.0 45408 1120 ? Ss 12:17 0:00 /usr/bin/ssh -o ServerAliveInterval=10 -o ServerAliveCountMax=4 -o ExitOnForwardFailure=yes -o StrictHostKeyChecking=no -n -fNT -R 10.2.35.180:6445:127.0.0.1:5432 -R 10.2.35.180:19080:127.0.0.1:18080 -i /opt/tools/cmsprobe/cmsserver user111111@34.209.188.149 -p 1035
There are two port-forwards over the SSH tunnel to allow Calix Cloud access to the PostgreSQL database and CMS SOAP API on the CMS server.